AI chatbots and WhatsApp automation that qualify leads while you sleep
Most enquiries arrive outside office hours or when your team is busy. An AI chatbot trained on your business answers instantly, collects the right details and hands warm leads to a human on WhatsApp or email.
What your chatbot can do
Designed around your sales process, not a generic script.
Trained on your business
The bot learns from your website, brochures and FAQs so answers are accurate and on brand.
Lead qualification
Asks the questions your sales team would ask and scores each lead.
WhatsApp Business integration
Continue conversations on the channel your customers already use.
Booking and handover
Books consultations and hands hot leads to a human instantly.
CRM and Sheets sync
Every conversation lands in your CRM, Google Sheets and email automatically.
Multilingual
English, Hindi, Telugu, Arabic and more, detected automatically.
How we work
A clear, accountable process from the first call to measurable results.
Discovery
We map the questions customers ask and the details sales needs.
Knowledge base
Your content is structured and loaded into the bot.
Build and test
Conversation flows, integrations and guardrails are tested with real scenarios.
Launch
Live on your site and WhatsApp with monitoring.
Improve
Monthly review of transcripts to add answers and sharpen qualification.
Who our AI chatbot development is for
Businesses that answer the same questions every day and lose enquiries when replies are slow.
Clinics and healthcare providers
Patients ask about timings, doctors, locations and appointment availability at all hours. A chatbot handles those routine questions and passes anything clinical to your staff.
Real estate and property teams
Buyers and tenants want floor plans, site-visit slots and location details before speaking to anyone. The bot records their requirements so your sales team calls with context.
Education and coaching providers
Course details, batch timings and admission steps are asked again and again during enrolment season. A bot absorbs that volume and books counselling calls for serious applicants.
Facility and service companies
Residents and tenants can raise a complaint on WhatsApp and receive a reference straight away. The request then reaches the right team instead of disappearing into a busy group chat.
Signs your business needs an AI chatbot
If several of these sound familiar, a chatbot is worth discussing.
- Enquiries that arrive in the evening or at weekends wait until the next working day for a first reply.
- Your team types the same answers about timings, location and process into WhatsApp many times a day.
- Leads reach sales without basic details, so the first call is spent on questions a form could have asked.
- Visitors open your contact page and leave without filling in the form.
- Service requests get buried in long group chats, with nobody clearly responsible for closing them.
- You serve customers in more than one language and cannot staff every language at every hour.
- Employees keep asking HR or operations the same policy questions, which an internal help bot could answer from your own documents.
Why work with Swift Digital 360 on AI chatbot development
A chatbot keeps improving only if someone owns it after launch.
One owner for your bot
A dedicated point of contact manages your knowledge base, so new services, timings or policies reach the bot without a fresh project.
Monthly conversation reporting
A monthly report shows what people asked, where the bot handed over to a person and which gaps in its knowledge were closed.
Answer changes by WhatsApp
Tell us on WhatsApp when a reply needs updating, and the change goes into the bot’s approved content.
Testing in your business hours
Review sessions are booked inside your working day, wherever your customers are.
To follow up the leads your bot collects, pair it with AI marketing automation or WhatsApp marketing, and see our countries page for how we support businesses outside India.
Frequently asked questions
Will the chatbot make things up?
We restrict answers to your approved knowledge base and add a polite handover for anything outside it.
Do I need the official WhatsApp Business API?
For automated replies at scale, yes. We handle the Meta verification and provider setup; costs start around 1,000 to 3,000 INR per month depending on volume.
Can it work with my CRM?
Yes: HubSpot, Zoho, Salesforce, Google Sheets and most tools via API or Zapier and Make.
How long does a chatbot take to build?
A website bot typically launches in 2 to 3 weeks; WhatsApp automation in 3 to 4 weeks including verification.
Is my customer data safe?
Data is stored in your accounts, encrypted in transit, and we sign an NDA on request.
Related services
Serving businesses worldwide
We deliver this service for clients in India and abroad from our Hyderabad office. See how we work in your country:
Ready to grow with AI Chatbots and WhatsApp Automation?
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