Privacy Policy

Who we are

Swift Digital 360 is a digital marketing and development agency at 431/D/8, Moghal Nagar Ring Road, Karwan, Hyderabad, Telangana 500006, India. For any privacy question, email admin@swiftdigital360.com or call +91 628 195 1110.

What we collect

• Enquiry forms: your name, email address, phone or WhatsApp number, country, the service you are interested in, your message and your consent choice.
• WhatsApp, email and phone: the details you choose to share with us.
• Website usage: technical information such as IP address, browser and device type, pages visited and the site that referred you, collected through cookies and similar technologies.

How we use it

• To reply to your enquiry, prepare a proposal and deliver the services you ask for.
• To follow up about your enquiry, where you have agreed to be contacted.
• To understand how the website is used and improve it.
• To keep the website secure and block spam and automated abuse.

We do not sell your personal information, and we do not use your enquiry details for unrelated purposes.

Services that process data for us

We use trusted providers to run the website and handle enquiries. They process data on our behalf:

• Hostinger: website hosting, content delivery and email.
• Google: Google Analytics 4 and Google Tag Manager for usage statistics, Google Fonts for typography, and Google Sheets, where we keep a copy of enquiries.
• Microsoft Clarity: heatmaps and session recordings that show how visitors use our pages, so we can fix problems.
• Cloudflare Turnstile: spam and bot protection on our forms.
• jsDelivr: delivery of some website files and images.
• WhatsApp (Meta): when you choose to chat with us on WhatsApp.
• A notification service that alerts our team when a new enquiry arrives.

Cookies and analytics

We use cookies from Google Analytics (for example _ga) and Microsoft Clarity (for example _clck and _clsk) to measure visits and improve usability. Your browser also stores your day or night display preference. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out browser add-on.

How long we keep data

We keep enquiry details for as long as we need them to respond and follow up. If you become a client, we keep records for the duration of our work together and for any period required by law for business records. We review stored enquiries regularly and delete those we no longer need.

International transfers

We are based in India and serve clients in several countries. Some of our service providers store data in other countries, including the United States. Where data is transferred, we rely on the safeguards these providers offer in their terms.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or limit how we use it, to withdraw consent, and to receive a copy of it. To use any of these rights, email admin@swiftdigital360.com. We aim to respond within 30 days. If you are unhappy with our response, you can complain to your local data protection authority.

We aim to handle personal data in line with applicable laws, including India’s Digital Personal Data Protection Act, 2023, and, where they apply to you, laws such as the EU and UK GDPR.

Security

The website uses HTTPS, form submissions are protected against spam, and access to enquiry data is limited to the people who need it to help you. No method of transmission or storage is completely secure, but we work to protect your information.

Children

Our website and services are intended for businesses and are not directed at children under 18.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.