WhatsApp marketing that gets read, answered and acted on
WhatsApp messages get opened within minutes, not days. We set up the official Business API, build compliant campaigns and automate replies so every conversation moves towards a sale.
WhatsApp services
Compliant, scalable and integrated with your marketing.
Business API setup
Meta verification, number setup and provider configuration.
Broadcast campaigns
Approved templates for offers, updates and reminders.
Automated replies
Instant answers, menus and lead capture around the clock.
Click-to-WhatsApp ads
Facebook and Instagram ads that open a WhatsApp chat.
Catalogue and payments
Product catalogues and payment links inside the chat.
CRM integration
Conversations and leads synced to your CRM or Google Sheets.
How we work
A clear, accountable process from the first call to measurable results.
Verify
Business verification and API onboarding.
Design flows
Templates, menus and automations mapped.
Build
Automations, catalogue and integrations configured.
Launch campaigns
Segmented broadcasts with opt-in.
Optimise
Response and conversion rates improved monthly.
Who our WhatsApp marketing service is for
WhatsApp suits businesses whose customers would rather send a message than make a call or write an email.
Clinics, salons and appointment businesses
Reminders, confirmations and rescheduling feel natural in a chat. These go out as utility templates, while marketing templates are kept for offers.
Retailers and D2C brands
Order updates, back-in-stock alerts and abandoned-cart nudges reach customers on a channel they already use. We connect these messages to your store so they trigger automatically.
High-enquiry sectors
Property developers, colleges and coaching institutes receive more enquiries than a team can call back at once. An automated first reply collects the key details before a person follows up.
Teams that need internal alerts
Some businesses want managers told about new leads, missed follow-ups or field issues. We also build WhatsApp-based operations monitoring and alert systems.
What you get when we set up WhatsApp marketing
A complete setup leaves you with these in place.
- A verified business account on the official API, connected to a provider chosen for your volume and integrations.
- A business profile completed with your description, address, website and hours.
- An opt-in plan showing where and how customers agree to receive messages, with the wording for each touchpoint.
- A template library written for your use cases and submitted for Meta approval, with marketing and utility messages kept separate.
- A welcome flow with menu options and a hand-over to a person whenever the customer asks for one.
- A monthly report on delivery, read and reply rates, opt-outs, enquiries and the quality rating Meta gives your number.
Why work with Swift Digital 360 on WhatsApp marketing
We rely on WhatsApp in our own client work, so we know how it should feel from the customer’s side.
- A single point of contact for Meta and your provider. We handle template rejections, verification queries and provider tickets on your behalf.
- Reach us on the same channel. Questions about a broadcast or a flow can come straight to our WhatsApp.
- Monthly reporting. You see which templates were read and answered, and which ones prompted opt-outs.
- Setup or ongoing support. Choose a fixed-scope setup project or a monthly retainer for campaigns and flow changes.
WhatsApp works well with AI chatbot development and email and SMS marketing, and businesses outside India can see our country pages.
Frequently asked questions
Is WhatsApp marketing allowed?
Yes, via the official Business API with customer opt-in and Meta-approved templates. We do not use unofficial bulk tools that risk bans.
What does the WhatsApp API cost?
Provider fees typically start around 1,000 to 3,000 INR per month plus per-conversation charges from Meta.
Can we get the green tick?
We apply on your behalf; approval depends on Meta criteria such as brand notability.
Can WhatsApp connect to our website forms?
Yes. Form submissions can trigger instant WhatsApp replies and alerts to your team.
Do you write the messages?
Yes, including template submissions to Meta.
Related services
Serving businesses worldwide
We deliver this service for clients in India and abroad from our Hyderabad office. See how we work in your country:
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